ProKanal EOOD

Detecting hidden leaks and underground services without demolition

Are you having problems with unexplained damp at home, suspicions of a burst water main underground, or a flooded car interior? Don't rush into expensive, destructive and needless repairs. ProKanal EOOD offers fast, precise and 100% non-destructive methods for locating leaks, damp and underground networks. Our expert, certified in Germany, combined with latest-generation industrial equipment, guarantees that every hidden problem is found without any breaking open or demolition whatsoever. We are based in Sofia, but our mobile teams travel and serve sites across the country.

We accept card payments on site

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Services

What we do

We don't guess — we measure and analyse to strict European standards. Choose the area you need.

How we work

From the first call to the report

Four steps, no surprises. Diagnosis is a separate service from the repair — first we establish exactly where the problem is, then you decide how to put it right.

  1. Call and consultation

    You describe what you are seeing — a stain, a bill, a drop in pressure. We ask a few questions to judge which method is needed and tell you what to prepare.

    Free

  2. Inspection on site

    We arrive at the agreed time with the full set of instruments, look over the property, establish the history of the problem and mark out the zones to measure.

    At a time that suits you

  3. Non-destructive measurement

    Thermal camera, moisture meters and, where needed, CCTV survey or acoustics. We locate the defect precisely, without breaking anything open.

    40 minutes – 2 hours

  4. Report and recommendations

    You receive an official document with thermograms, photographs, measured readings and a conclusion on the cause — with it, the repair is commissioned precisely.

    Written document

Why ProKanal

Why choose us

  • German standard of analysis

    Measurements and conclusions are made under a specialist who qualified in Germany.

  • World-class equipment

    We invest only in the best: FLIR, Tramex, SebaKMT, Echologics, Radiodetection, Wöhler and Vivax-Metrotech.

  • 100% without demolition

    We locate the problem non-destructively — no smashed bathroom, no dug-up yard, no ruined surfaces.

  • Over 10 years of experience

    Thousands of faults located in residential, industrial and public buildings across Bulgaria.

  • Protecting health

    We stop damp before mould and mildew threaten the people breathing the air.

  • Transparent terms

    Clear conclusions based on real measurements, with no hidden charges and no guesswork.

Testimonials

What our clients say

Read what our clients think of our work.

All testimonials
  • 5 out of 5

    The defect was the builder's

    A brand-new flat, and damp came through the external wall between the living room and the bedroom. The builder insisted it was the plaster drying out, but I called ProKanal. With a thermal camera and a second camera they proved there was a defective connection on the rainwater downpipe. With that document the developer put his mistake right immediately, at his own expense.

    Radoslav S.

    Sofia, Lyulin district

  • 5 out of 5

    One tile, not the whole bathroom

    The builders wanted to break open the entire bathroom to hunt for the leak. Just as well I called ProKanal — they came and in no time showed exactly which tile to lift. They saved me a great deal of money and aggravation. Recommended!

    Ivan G.

    Sofia, Krasno selo district

  • 5 out of 5

    The roof or the neighbours' terrace

    For months we had damp on the ceiling and no tradesman could say where the water was getting in — the roof, or the neighbours' terrace. These lads carried out a survey and found the exact cause straight away. They saved us months of guessing.

    Maria Dimitrova

    Sofia, Strelbishte district

Clients

They trusted us

All clients
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  • zlaten drakon p
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  • bnb
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  • themall p
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Questions and answers

Frequently asked questions

Can a thermal camera detect a leak through walls, screed or tiles?

Yes, the FLIR thermal camera is designed for exactly this. It does not physically “see” through the materials themselves; it captures the infrared radiation and the temperature differences at their surface. Because damp zones behind walls, screed or tiles change the temperature of the material, the camera renders them instantly as clear temperature anomalies.

What is the difference between condensation and an active leak?

Condensation is surface moisture caused by warm, humid air meeting a cold surface (a cold bridge, for instance). An active leak is water entering from inside the wall or the floor because of a plumbing fault or compromised waterproofing. By combining a FLIR thermal camera and a moisture meter, we can determine with 100% accuracy whether the damp is at the surface (condensation) or coming from depth (a leak).

What is SebaKMT correlation, and why is it better than an ordinary microphone?

An ordinary geophone requires the operator to walk step by step along the entire route of the pipe, which is difficult over long distances or with deeply buried networks. The SebaKMT correlator calculates the position automatically through a mathematical comparison of the noise from two points. This is the most reliable way to diagnose trunk water mains and long supply lines between buildings.

Does the drain need to be clean before a CCTV survey?

In the case of a complete blockage and standing dirty water, the camera has no way of seeing through the murky liquid, particularly in large pipes above Ø300. In such situations we first carry out cleaning or high-pressure (hydrodynamic) clearing with our combination machines, then introduce the camera for inspection.

How is a pipe found underground without digging?

Depending on the material and type of pipe, electromagnetic locators, signal transmitters, sondes or other survey methods can be used. Where conditions allow, the route can be followed from the surface and marked out without digging along its whole length first.

How much does it cost to have a water meter sealed?

The charge for fitting the seal itself is set by the utility and is paid by the customer – in Sofia that is a few euros per meter. The work on the assembly is priced separately: replacing the meter, changing a stopcock, or building a new assembly. That is why we inspect first and tell you what your case actually requires before you commit to any spend.

Is the DRYMAT® system safe for people and pets?

The DRYMAT® system works with regulated direct voltage in the low-voltage range. Installed professionally and operated as intended, it is designed for permanent use in buildings.

What governs it are the applicable requirements for electrical safety and electromagnetic compatibility (EMC), along with the documentation of the manufacturer.

How long does it take to find a leak in a car?

Depending on the complexity of the car and its construction (a panoramic roof, numerous modules), diagnosis with ultrasound and smoke usually takes between 1 and 3 hours.

Does ProKanal EOOD issue an official technical report?

Yes. After every thermographic and moisture-metering diagnosis an official technical report is produced. This document contains thermograms (heat images), real-time photographs, a professional conclusion on the source of the fault and recommendations for putting it right.

How should I prepare the room before moisture measurement?

For maximum accuracy, the surfaces in the inspection zones must be dry (not wetted with water immediately before the inspection). If you suspect damp around central or underfloor heating pipes, it is advisable to switch the system on 2–3 hours before our team arrives, so that the temperature difference needed for the thermal camera is established.

Can Echologics equipment detect leaks on plastic (PE/PVC) pipes?

Yes, this is one of the greatest advantages of Echologics systems. Because plastic pipes muffle sound very quickly and standard instruments struggle, Echologics uses specific sensors and software optimised to capture the low-frequency sounds typical of polyethylene pipelines.

Can a robotic camera work in pipes with a high flow of water?

When surveying large collectors (from Ø300 to Ø1500) it is desirable for the water flow to be reduced or diverted if possible. Our robots are heavy and stable, however, which allows them to move and record successfully with a moderate level of water at the bottom of the pipe.

Free consultation

A leak — but where from? A pipe — but where?

Our teams are on hand and ready to help.

+359 877 336 025

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